SHIPPING INFORMATION
At Evergrovo, our goal is to offer reliable shipping options, no matter where you live. We carefully process and ship every order to ensure it arrives safely.
🕒 Order Delivery Timeframes
The total delivery timeframe consists of two stages:
- Order Processing Time: This includes order verification, quality inspection, and secure packaging. All orders are processed and shipped within 2–3 business days after the order is placed.
- Shipping Time: This refers to the estimated time required for your package to travel from our fulfillment center to your delivery address after it has been shipped.
💰 Shipping Methods & Costs
We offer flexible shipping options to meet your needs. Available shipping methods, costs, and estimated delivery times will be displayed at checkout.
Note: For pre-sale products, please allow an additional processing and delivery period of up to 14 days, as specified on the relevant product page.
📦 Important Shipping & Delivery Notices
- Estimated Delivery: Standard shipping typically takes 8–15 business days after dispatch. If your order has not arrived within the estimated delivery window, please contact our Customer Support Team for tracking assistance.
- Address Accuracy: Please make sure your shipping address, postal code, and phone number are accurate and complete at checkout. Incorrect or incomplete information may cause delivery delays.
- Business Days: Business days do not include weekends or public holidays. During peak seasons, delivery may take slightly longer due to increased order volume or carrier delays.
If you have any questions about shipping or need assistance with your package, please contact us at support@evergrovo.com.